Riverside

Connecting people to care

Transforming emotional wellness across Riverside County & beyond with technology

Learn More
Connecting people to care

We're transforming emotional wellness in a world that is beginning to recognize the importance of mind and body health

Understand

We’re bringing cultural competency to the forefront

Collaborate

We’re collaborating with other counties to expand innovation

Innovate

We’re testing out new digital solutions to help people feel better

Improve Lives​

We’re creating outreach & engagement opportunities

We’re helping people feel better by creating technology with a human touch

By imagining and innovating new technology to connect people to care.
Whenever, wherever.

1.
Detect and acknowledge mental health sooner
2.
Reduce stigma around mental wellness by promoting mental wellness ​
3.
Increase access to the appropriate level of support and care
4.
Increase purpose, belonging and social connectedness of individuals served​
5.
Analyze and collect data to improve mental health needs assessment and service delivery
Previous
Next

Our programs are answering a need in Riverside County and beyond through innovative technology

Feeling better is now as easy as connecting with a peer operator

Through programs like Take my Hand. We’re making connecting to a caring listener as easy as 1, 2….chat!

Learn More
Visit TakemyHand.co

Connecting to care with a touch

We’re bringing emotional wellness support to everyone with a myriad of kiosks that can be used to access your innovative programs.

Visit our kiosk site
Find a kiosk in Riverside County

Creating awareness and reaching out to our community county-wide

Through traditional outdoor advertising, digital and social media marketing we’re increasing awareness and interaction with our programs.

Spreading awareness about mental wellness

With informative infographics and our wellness catalog we’re making information accessible–and beautiful.

Helping people stay safe in the digital world

Online digital literacy videos

With brief, basic skills video tutorials we’re empowering California communities to make informed decisions about how they engage with technology.

Watch Videos

ASL digital literacy videos

Empowering California ASL communities to make informed decisions about how they engage with technology.

Watch ASL Videos

A4i Pilot

We’re helping people connect and stay connected to care by piloting the innovative wellness app–App for Independence.
Learn More

Help@Hand is bringing new technology with a human touch to contribute to the mental wellness of Riverside County and beyond

notice: GETTING IMMEDIATE HELP

This website is not monitored 24/7. If you’re in need of immediate assistance call the National Suicide Prevention Lifeline at 1-800-273-8255. If emergency medical care is needed, call 9-1-1 or go to the emergency room of the nearest hospital.

Riverside

Site LInks

About

Help@Hand Riverside is a California city and county Collaborative created to determine if and how technology fits within the behavioral health system of care.

oUR vISION

The vision of Help@Hand Riverside is to save lives and improve the wellbeing of Californians by integrating promising technologies and lived experiences to open doors to mental health support and wellbeing.

© 2018 – 2021 help@hand. All Rights Reserved.

TakemyHand™ Peer Chat

What is TakemyHand™?

  • 1-on1 Virtual Live Peer Support
  • Peer Support delivered via online chat
  • Anonymous & Free
  • For the duration of the summer deployment, hours are 7 days a week, 8am to 10pm, including holidays (hours reduced after July 15)
  • 18 and over recommended.
  • Anyone under 16 will be referred to Children’s Services or other resources as appropriate (e.g. Teen Text Line, etc…)

Spanish Site

Native Spanish speakers make up over 30% of the county population. A Spanish portal has been created where Spanish language resources and services will be accessed, with plans currently in development to have multi-cultural Peer Operators engage with these visitors, as well as other underserved communities.

RUHS-BH's Riverside Help@Hand Team

  • Certified Senior Peer Support Specialist
  • Certified Peer Support Specialists
  • Peer Support Oversight & Accountability Administrator
  • Senior Clinical Therapist available for crisis chats
  • Tech Guy – Application Developer
  • Evaluation Supervisor
  • Tech Lead Implementation Manager
  • Research Supervisor
  • Social Service Planner
  • Administrative Services Analyst
  • Cultural Competency Manager

How We Remove Barriers

Transportation Barriers

Takes Stigma off the Table

Does Not Require Previous Service, Diagnosis, Appointment

Eliminates Long Wait-Times

No Health Insurance Requirement

No Screening /Assessments

What We Do

  • Provide a warm introduction to RUHS — BH services
  • Connect Visitors to appropriate levels of care
  • Assists Visitors in building their natural support system
  • Feature ongoing trainings for Peer Operators
  • Align with SAMHSA Peer Core Competencies

More about our A4i Pilot

What it does

  • Keeps Consumer connected to their care team 
  • Provides tools so Consumer can manage their symptoms themself
  • Checks in on their Wellness and Goals 
  • Displays their personalized curated newsfeed
  • Offers mental health check-ins
  • Tracks sleep
  • Provides medication reminders
  • Features a sound detector

Gallery

The Result

The makers of A4i reported people in emotional difficulty who’ve used the app say it works. A4i says, “They liked it, they stay engaged, and see decreases in symptoms and an uptick in personal well-being.” They say that tracking sleep and engagement can alert the Consumer and their care team to check in before emotional difficulties develop.